Complainer Trainer - PWOM vs NWOM

1. Select the correct option
What is the most common communication issue from employers that workers complain about?

2. Select ALL true options
To avoid complaints and insatisfaction, employers should...

Not give feedback to employees

Make decisions by themselves

Call everyone by their name;

Hide their own mistakes from their employees.

3. Select the correct option
What is the most common form of discrimination reported by workers?

4. Select ALL true options

It is easy to solve discrimination complaints

The majority of complaints for ageism don't lead to a resolution

Older people have a harder time finding a job

Only around 22% of equal pay cases led to a resolution

Submit!

Exercises